Seacoast Kidney Case Study

Generating source data templates was among the time-consuming administrative tasks Morris was responsible for at Seacoast Kidney. As a former nurse, Morris wasn’t used to spending as much time on documentation. Keeping source documents properly updated was a never-ending task with the frequent addition of protocol amendments. Even more challenging was sifting through lengthy paper files, which prolonged visit durations and detrimentally affected the overall patient experience.

“We would have our patient visits with 40 pages of source documents,” Morris said. “When you're flipping through it all, it can look kind of messy and sloppy. Nobody wants that, especially when you're dealing with someone's health.”

Keeping staff properly trained on protocols was another time-consuming task that would take days of training. Morris trained new staff every year due to turnover. Additionally, many clinical research assistants don’t have research experience, which can lead to a higher risk of errors on paper source documents that aren’t caught until they’re found by a monitor.

For Morris, the administrative burden of managing paper source was taking up valuable time when training staff. Also, flipping through pages of paper source documents during patient visits detracted from face-to-face interaction with patients.

Rather than continuing to spend days creating source templates, Morris implemented StudyTeam’s eSource solution for her research team. She did have one concern: Would it be easy to implement?

“A member from OneStudyTeam helped in the beginning with a standard operating procedure to ensure we had everything from a compliance standpoint and that we were able to answer questions if monitors came or in the case of a sponsor audit,” Morris said.

OneStudyTeam’s implementation process includes personalized assistance such as eSource forms creation, one-on-one platform training, configuration of preset ranges for patient data to help prevent errors, and other system customizations based on protocol and site needs.

“We've hired people who have been research naive and it was helpful to have StudyTeam with those built-in protocol parameters that could guide and flag things for them to avoid errors,” Morris said.

After implementing eSource, Morris noticed a 50% reduction in patient visit length.

“We actually had patients comment about how much faster the visits seemed once we switched to eSource because we're not flipping through papers,” Morris said.

She also noticed how seamless the visits were. Instead of directing her attention at a paper file, she could spend more time focusing on patients during the visits. Additionally, Morris reported an improvement in data accuracy and staff training time. Because eSource offers built-in protocol parameters, new staff was quicker to train. Her team saw a 50% reduction in both monitoring corrections and training time.

“We were spending 45 minutes on visits,” Morris said.I did a visit today with eSource and was done with the data collection within 20 minutes. And it also helps me spend more face-to-face time with the patient.”

By implementing StudyTeam’s eSource solution, Seacoast Kidney not only streamlined operations but also improved patient care and data integrity. Patient experiences noticeably improved, with streamlined visits and reduced wait times.

Seacoast Kidney & Hypertension Specialists reduces patient visit times and monitoring corrections by 50%

Results using StudyTeam for Sites with eSource suite

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